FAQ's
A Little information about Balloons and Balloon Decor we would like to share with you.
1
YES , Helium is expensive in 5 years a cylinder has gone up 200% !!! Having a storefront does allow us to be on distributor contract but ours does not give us the same pricing as big box retailers. We will fill your own balloons, but cannot guarantee float time or replace for popping / defects.
2
We are committed to UPFRONT pricing with clearly listed on our website and in catalog. There are circumstances where we have to add large event set- up fee, add costs for customized backdrops or additional services. Reach out and we will provide a detailed invoice for any work that you are looking for not listed as a quick order on our site. We are guilty of adding more and making your event EXTRA EXTRAORDINARY with out charging as we take extreme pride in every order.
3
Balloon Releases, in the City of Cleveland they are against ordinance 613.16 which limits to 10 or less balloons. Foil / Mylar balloons are very dangerous for the environment and do not decompose. We have special methods of preparing 100% Natural Latex balloons without high float on a naturally sources ribbon / string or no string at all.
4
We will copy your inspiration photo as closely as possible while fitting your space and budget. Sometimes we need a little visualization and will gladly provide a digital mock-up once an initial 50% deposit has been made.
5
We offer affordable pick up options at our storefront often times less than non licensed businesses charge for their home pick up. Please be safe when ordering through non established businesses. Our team has had many background checks due to their professions, with extensive resume of balloon clients and professional successes. Just be careful out there, we have heard of too many people being scammed.