Custom Balloon Design

All of our helium filled latex balloons include HI-FLOAT !! This allows your helium balloons to party a little bit longer. If it is a long event or requires a long set up time, we recommend mylar helium balloons or an air-filled design. 

Please inform us of your party / drive-by event time, we like to set up as close as possible to avoid external forces effecting your order. We stand behind our product but cannot guarantee against extreme weather, popping, or other unusual deflating. We make sure all of our instillations are secure, sturdy, and picture perfect before leaving. If weather or external forces may become an issue, please discuss alternate options with us. 

Due to the unique nature of custom designed decor balloon, we are unable to return product.

If for some reason you have to cancel your order we will gladly refund the amount less 20% for custom orders ONLY. Cancellation notices must be given 48 hours in advance of scheduled event date. Please email orders@balloon-dude.com if you have any questions. 

We require full payment for all orders under $350, at time of order. Orders of $350 and higher are custom orders and will pay a 50% deposit at time of accepting invoice, with the remaining 50% due 10 days prior to delivery. Rush Fees may apply for orders placed less then 7 days prior, depending on specialty item availability.