Balloon Arrangement

All of our helium filled latex balloons include HI-FLOAT !! This allows your helium balloons to party a little bit longer. If it is a long event or requires a long set up time, we recommend mylar helium balloons or an air-filled design. 

Pick up can be scheduled night before or morning of.  Please inform us of your event time, we like to build  as close as possible for delivery to avoid external forces effecting your order. We stand behind our product but cannot guarantee against extreme weather, popping, or other unusual deflating. Under most circumstances, we do recommend any helium products for outside use due to the extremes in our weather. 

We reserve the right to photograph our work during and after installation for promotional advertising or to share with clients. We will keep your privacy a upmost concern covering and altering photos as best as possible not to reveal personal information. 

Due to the unique nature of custom designed decor balloon, we are unable to return product.

If for some reason you have to cancel your order we will gladly refund the amount less 20% for custom orders ONLY. Cancellation notices must be given 48 hours in advance of scheduled event date. Please email orders@balloon-dude.com if you have any questions. 

We require full payment for all orders under $350, at time of order. Orders of $350 and higher are custom orders and will pay a 50% deposit at time of accepting invoice, with the remaining 50% due 10 days prior to delivery. Rush Fees may apply for orders placed less then 7 days prior, depending on specialty item availability.